Subscribers and email broadcasts

Build an email list right on your page, then send launches, discounts and updates to your subscribers and buyers. There's nothing extra to connect.

Collect subscribers

The deal alerts sign-up form adds a "Get deal alerts" card under your highlights. Followers leave their email and must tick a consent box.

1. Go to Dashboard → Subscribers in the Audience group.
2. In Deal alerts sign-up, turn on Show sign-up form on my page.

The sign-up form is a Premium feature. On Free it's paused, and your page doesn't show it until you upgrade. See pricing.

People who grab a lead magnet also join your list.

Manage your list

Dashboard → Subscribers shows:

• How many people signed up, and how many in the last 7 days.
• Top sign-up sources: where on your page people joined.
• Your subscribers, newest first, with search.
• A remove option for each subscriber.

Only you can see these emails. Each person agreed to hear from you and can unsubscribe any time.

Export your list

Tap Export CSV to download your list. Export is a Premium feature.

Send an email broadcast

1. Go to Dashboard → Store and open the Emails tab. You can also tap Send an email to subscribers on the Subscribers screen.
2. Under Send to, pick Subscribers (people on your email list), Customers (everyone who paid for an order) or Everyone (subscribers and buyers).
3. Start from a ready-made starter like New product or Discount, or write your own.
4. Fill in the Subject and Message. Messages are plain text, and links become clickable.
5. Tap Send now and confirm.

The email goes out right away and can't be unsent. People who unsubscribed are left out automatically, and every email has an unsubscribe link.

If a product has a waitlist, you can also email the people who asked to hear when it opens.

Sending limit

You can send up to 3 emails a day. This keeps your list healthy.

Sent history

Under Sent you can see each email's subject, audience, date, how many went out, and whether it's Sent, Sending or Failed.

Teammates need the Send emails permission to send broadcasts. See Team and roles.

Common questions

Who can I email?

People who subscribed on your page or grabbed a lead magnet, and people who bought from your shop.

Can people opt out?

Yes. Every email includes a personal unsubscribe link.

Can I see replies?

Replies come straight to you, like a note from a friend.

More on the feature page.