Refund & Cancellation Policy

QKAP Premium is an optional subscription. It is billed monthly or yearly at the price Dodo Payments sets for your country, in your local currency with applicable taxes included. See the pricing page for the price in your country and what each plan includes. Refunds are made in the currency you paid in. Payments are processed by Dodo Payments, the merchant of record, which also sends your invoices and receipts. This policy works together with section 9 of our Terms of Service.

• Cancel any time from Dashboard → Billing. No email or call is needed.
• Premium continues until the end of the period you have already paid for, then your account moves to the Free plan. You won't be charged again.
• Nothing is deleted. Your posts, products and analytics stay; premium-only settings and extra pages are paused and come back if you subscribe again.
• Changed your mind before the period ends? You can resume from the same page.

• First payment: a full refund if you ask within 7 days of your first payment for QKAP Premium. No reason needed.
• After 7 days, and renewals: not refundable, except where the law requires it. You can still cancel so you aren't charged again.
• Partial periods: we don't refund the unused part of a month or year after you cancel. Premium simply runs until the period ends.
• Charged by mistake? If you were billed twice or charged after cancelling, tell us and we will refund the extra charge.

Email support@qkap.app from the address on your QKAP account, with the date of the payment. We reply as soon as we can.

Approved refunds are issued by Dodo Payments to the original payment method. How long the money takes to show up depends on your bank, card or UPI provider. When a refund is issued, Premium ends on your account.

Subscriptions renew automatically at the end of each month or year until you cancel. If we ever change a price, we email you at least 30 days before it applies to you.

If a renewal payment fails, Premium continues for a 3-day grace period while the payment is retried. After that, premium features pause until a payment succeeds. Nothing is deleted.

Premium we give free of charge involves no payment, so there is nothing to refund. It can end or be withdrawn at any time, as described in our Terms.

QKAP doesn't sell the products on creators' pages. When you tap Shop, you buy from the store (for example Amazon, Flipkart or Myntra) under its own terms. Returns, cancellations, refunds and delivery for those orders are handled by that store. Contact it directly.

Questions about billing? Email support@qkap.app. You can also reach us through our contact page.