Contact & Grievances

QKAP is developed and managed by Gamifytech Solutions Pvt Ltd.

Write to support@qkap.app. If your message is about your account, send it from the email address you use to log in so we can find it. We reply as soon as we can.

Every creator page and post has a Report option. It's the quickest way to flag scams, unsafe products, misleading claims or content that breaks our Acceptable Use Policy, and you don't need an account.

• Change your email, password, time zone or two-factor login in Dashboard → Settings.
• Cancel or resume Premium in Dashboard → Billing.
• Refunds: see our Refund & Cancellation Policy.
• Orders from a store (delivery, returns) are handled by that store. Contact it directly.

You can export your data or delete your account yourself from your dashboard. For anything else, such as a question about what we hold, email us. Our Privacy Policy explains your rights.

If you believe content on QKAP infringes your rights, email us with:

• Your name and contact details, and who you represent.
• The link to the page or post, and what in it you object to.
• The right you believe is infringed (for example, the copyrighted work or the trademark).
• A statement that the information you give is accurate and that you are authorised to act.

We review every complete notice and may remove the content and tell the creator.

In line with India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you can raise a grievance about content on QKAP or about our service. Email support@qkap.app with “Grievance” in the subject line, and include the link to the content concerned and a short description.

We acknowledge grievances within 24 hours and aim to resolve them within 15 days of receiving them.