# Limited spots and waitlists

Cap a product to a number of spots, close sales at a set time, and collect waitlist emails for coming-soon or sold-out products.

Source: https://qkap.app/docs/limited-spots-and-waitlists

Create real urgency for launches and cohorts. Cap the number of spots, set a deadline, and let a waitlist catch everyone who misses out.

## The Sales section

Open a product in **Dashboard → Products** and scroll to **Sales**. You'll find:

- **Coming soon**: the page collects waitlist emails instead of orders.
- **Limited spots**: the number of spots. Empty means unlimited.
- **Sale ends**: a date and time when sales close. A live countdown shows on the page, in your time zone.
- **Show sales count**: adds "N sold" to the page once there are paid orders. Real numbers only.

For physical products, use **Stock** in **Delivery & inventory** instead of limited spots.

## Limit the spots

1. In **Sales**, enter a number in **Limited spots**.
2. Save.

Buyers see how many spots are left. Spots are counted from real orders. An unpaid order holds a spot for 24 hours; if it isn't paid by then, the spot is offered again. When every spot is taken, the page switches to a waitlist.

## Set a deadline

1. In **Sales**, pick a date and time in **Sale ends**.
2. Save.

A countdown ticks down on the page. At the deadline the checkout closes by itself, and the page shows "Sales have closed" with a waitlist form.

## Launch with a waitlist

1. Create the product and turn on **Coming soon**.
2. Publish it with a cover and pitch.
3. Followers tap **Notify me** and leave their email (a name is optional). No account is needed.
4. When you're ready, turn off **Coming soon** to open sales.
5. Email the waitlist (below).

Each email can join a product's waitlist only once.

## Email or export the waitlist

When a product has a waitlist, its **Share & stats** card shows two buttons:

- **Email the waitlist**: opens **Emails** with that waitlist picked, so you can write your "it's open" email.
- **Waitlist CSV**: downloads the list.

Store emails are limited to 3 a day. See [Orders and customers](https://qkap.app/docs/orders-and-customers).

## Reopen sales

Raise the limit or move the end date, save, then email the waitlist.

Learn more on the [limited spots page](https://qkap.app/features/limited-spots) and the [waitlists page](https://qkap.app/features/waitlists).

## Common questions

### Do unpaid orders take a spot?

For 24 hours. After that the spot is offered again.

### Do people need an account to join a waitlist?

No. Just an email address.

### Does this work for coaching calls?

Yes. Limited spots and deadlines work on calls too, which suits limited coaching slots. The tip jar has no Sales section.